What is actually customer lifetime value?

Sure, you like every customer equally! But let’s be honest! Some of them are economically more valuable than others. Especially if they generate good sales at short intervals. The monetary value of a customer is represented in the so-called customer lifetime value. Customer lifetime value (CLV) is a key figure that helps you to optimize …

Create a Customer Journey in 6 steps

Step 1 Start by identifying the key stages a customer might go through in their interaction with your company.Often these are steps like: Discover: The customer discovers the product. Research: The customer searches for the offer. Purchase: The purchase is made. Delivery: The product is delivered. After-Sales: The customer uses the product. Do you want …

6 more email elements that you can personalize

1. Sender information: Show your recipients that there is a real person behind the messages to build a closer relationship. 2. Image and graphic elements: Similarly, graphic adjustments can be made based on collected data about preferences, interests, or even just the age or gender of the reader. Or how about individual image elements with …

It’s time to improve your business with HeyForm

As a large number of small and medium enterprises throughout the world begin to use HeyForm every year, many clients have noted that scheduling a quick 10-minute appointment with us to address any concerns they may have and to explain how our various goods and services may benefit their unique circumstance has proven to be …